Real-Time Dashboard

The real-time dashboard gives you instant visibility into attendance as participants check in to your event.

Dashboard Overview

The check-in dashboard displays:

• Live check-in counter
• Recent check-ins
• Attendance statistics
• Session breakdown
• Check-in activity feed

Accessing the Dashboard

From Event Dashboard

1. Go to your event
2. Click Check-In in the sidebar
3. Dashboard loads automatically

Display Mode

For venue display:

1. Open dashboard
2. Click Display Mode
3. Full-screen stats view
4. Auto-refreshes continuously

Dashboard Elements

Check-In Counter

Large display showing:

Recent Check-Ins

Live feed of recent arrivals:

• Participant name
• Ticket type
• Check-in time
• Photo (if available)

Attendance Chart

Visual representation:

• Check-ins over time
• Peak arrival times
• Current rate

Statistics Panel

Key Metrics

By Ticket Type

Breakdown showing:

By Session

If sessions enabled:

Real-Time Updates

Auto-Refresh

Dashboard updates automatically:

• New check-ins appear instantly
• Counters update in real-time
• No manual refresh needed
• Shows "Live" indicator

Activity Feed

Scrolling feed shows:

10:45 AM - John Smith checked in (VIP)
10:44 AM - Jane Doe checked in (Standard)
10:43 AM - Bob Wilson checked in (Standard)

Dashboard Views

Summary View

High-level overview:

• Total attendance
• Key percentages
• Quick stats

Detailed View

Granular information:

• By session
• By activity
• By ticket type
• Timeline chart

Display View

For large screens:

• Large numbers
• Auto-cycles through stats
• Visible from distance
• Minimal UI

Filtering Options

Time Filter

View check-ins by period:

• Last 15 minutes
• Last hour
• Today
• Custom range

Ticket Type Filter

Focus on specific tickets:

• Select ticket type
• View only those check-ins
• Compare types

Session Filter

Focus on sessions:

• Select active session
• View session attendance
• Compare sessions

Dashboard Actions

Quick Actions

Participant Search

From dashboard:

1. Click Search
2. Enter name or email
3. Find participant
4. Check in or view details

Display Options

Customization

Sound Notifications

Enable audio alerts for:

• Each check-in (subtle chime)
• VIP arrivals (distinct tone)
• Milestones (50%, 75%, etc.)

Multi-Device Setup

Distributed Monitoring

Run dashboard on multiple devices:

• Registration desk monitor
• Event manager tablet
• Venue lobby screen
• Control room display

Synchronized Data

All dashboards show:

• Same real-time data
• Synchronized updates
• Consistent statistics

Troubleshooting

Dashboard not updating

1. Check internet connection
2. Verify browser is active
3. Click manual refresh
4. Reload the page

Incorrect counts

1. Allow time to sync
2. Check the app's Sync centre for scans not yet sent
3. Verify duplicate entries
4. Review recent activity

Slow performance

1. Close unused tabs
2. Use simpler view
3. Reduce refresh rate
4. Check device memory

Best Practices

Before Event

• Test dashboard access
• Configure display settings
• Set up monitoring devices
• Train staff on interface

During Event

• Keep dashboard visible
• Monitor arrival rates
• Watch for issues
• Note peak times

After Event

• Screenshot final stats
• Export check-in data
• Review timeline
• Document lessons learned

On Your Phone

On a phone, use the crew view of the GatherHub app. Its Live tab has a Now screen made for small screens:

• How many people are in the venue, against capacity
• Check-in percentage
• Arrivals in the last 15 minutes
• Questions waiting for approval, running polls and open surveys

Stats in the same tab shows check-in progress and recent check-ins. For charts and exports, use the dashboard on a computer or tablet.

Next Steps

• Export attendance data
• Generate certificates based on check-ins
• Review final reports