Getting Started
Quick Start Guide
Create your first event in under 10 minutes. This guide walks you through the essential steps to get your event up and running.
Before you begin
You need a GatherHub account to create events. If you haven't signed up yet, see Account Setup first.
Step 1: Access the Event Dashboard
- Log in to GatherHub at my.gatherhub.app
- From the main dashboard, click Events in the sidebar
- Click the New Event button
Step 2: Enter Basic Information
The event creation wizard starts with basic details:
| Field | What to enter |
|---|---|
| Event Title | A clear, descriptive name for your event |
| Description | Overview of what the event covers |
| Start Date | When the event begins |
| End Date | When the event ends |
| Visibility | Public (listed), Private (optional access code) or Unlisted (link only) |
Tip
Every new event is saved as a draft. Drafts are only visible to you and your crew members until you publish.
Step 3: Set the Location
Choose the Location Type:
- Physical - In-person event at a venue
- Virtual - Online event with a platform and meeting link
- Hybrid - Both physical and virtual attendance options
For physical events, you can:
- Select from Library - pick a venue from your organization's venue library
- Enter Custom Venue - type a venue name, city and country
You can also pick an Event Category and tags. Click Skip if you want to set the location later.
Step 4: Review and Create
- Review all your event details
- Click Create Event
- Your event is created as a draft and you land on Event Home, which has a checklist of what's left to set up
Step 5: Configure Tickets
Tickets are not part of the wizard. Add at least one ticket type after the event is created:
- In the event menu, go to Ticket Types
- Click Add Ticket Type
- Enter the ticket details:
- Ticket Name - e.g., "General Admission", "VIP", "Student"
- Price (RM) - Set to 0 for free tickets
- Capacity - Maximum tickets available (leave blank for unlimited)
- Click Create Ticket Type
Example ticket setup for a free workshop:
| Field | Value |
|---|---|
| Ticket Name | General Admission |
| Price (RM) | 0 |
| Capacity | 50 |
Step 6: Publish Your Event
To make your event visible to participants:
- On Event Home, open the Publish step. It shows a preview of your public event page
- Click Publish Event
- Copy the event URL to share with potential attendees
Important
Published events can receive registrations immediately. Make sure your ticket settings and registration form are configured before publishing.
What's Next?
Your basic event is ready. Here are some features to explore:
Customize Registration
- Add custom fields to collect additional participant information
- Configure registration forms with required fields
Add Structure
- Create sessions and activities for multi-track events
- Set capacity limits per session
Set Up Payments
- Connect payment methods to accept paid registrations
- Create discount codes for promotions
Prepare for Event Day
- Learn about the check-in system
- Have your crew install the GatherHub app and try scanning before the day
- Set up certificate templates for post-event delivery
Invite Your Team
- Add crew members to help manage the event
- Assign roles and permissions
Quick Reference
| Task | Where to find it |
|---|---|
| Edit event details | Event menu > Details |
| View registrations | Event menu > Participants |
| Check in attendees | Event menu > On-site Check-In, or the GatherHub app > Crew > Scan |
| Send emails | Event menu > Blast Emails |
| Generate certificates | Event menu > Issue Certificates |
| View reports | Event menu > Reports Overview |