Getting Started

Quick Start Guide

Create your first event in under 10 minutes. This guide walks you through the essential steps to get your event up and running.

Before you begin

You need a GatherHub account to create events. If you haven't signed up yet, see Account Setup first.


Step 1: Access the Event Dashboard

  1. Log in to GatherHub at my.gatherhub.app
  2. From the main dashboard, click Events in the sidebar
  3. Click the New Event button

Step 2: Enter Basic Information

The event creation wizard starts with basic details:

FieldWhat to enter
Event TitleA clear, descriptive name for your event
DescriptionOverview of what the event covers
Start DateWhen the event begins
End DateWhen the event ends
VisibilityPublic (listed), Private (optional access code) or Unlisted (link only)

Tip

Every new event is saved as a draft. Drafts are only visible to you and your crew members until you publish.

Step 1 of the wizard: basic information.

Step 3: Set the Location

Choose the Location Type:

  • Physical - In-person event at a venue
  • Virtual - Online event with a platform and meeting link
  • Hybrid - Both physical and virtual attendance options

For physical events, you can:

  • Select from Library - pick a venue from your organization's venue library
  • Enter Custom Venue - type a venue name, city and country

You can also pick an Event Category and tags. Click Skip if you want to set the location later.


Step 4: Review and Create

  1. Review all your event details
  2. Click Create Event
  3. Your event is created as a draft and you land on Event Home, which has a checklist of what's left to set up

Step 5: Configure Tickets

Tickets are not part of the wizard. Add at least one ticket type after the event is created:

  1. In the event menu, go to Ticket Types
  2. Click Add Ticket Type
  3. Enter the ticket details:
    • Ticket Name - e.g., "General Admission", "VIP", "Student"
    • Price (RM) - Set to 0 for free tickets
    • Capacity - Maximum tickets available (leave blank for unlimited)
  4. Click Create Ticket Type

Example ticket setup for a free workshop:

FieldValue
Ticket NameGeneral Admission
Price (RM)0
Capacity50

Step 6: Publish Your Event

To make your event visible to participants:

  1. On Event Home, open the Publish step. It shows a preview of your public event page
  2. Click Publish Event
  3. Copy the event URL to share with potential attendees
Preview mode: Publish Event goes live.

Important

Published events can receive registrations immediately. Make sure your ticket settings and registration form are configured before publishing.


What's Next?

Your basic event is ready. Here are some features to explore:

Customize Registration

Add Structure

Set Up Payments

Prepare for Event Day

Invite Your Team


Quick Reference

TaskWhere to find it
Edit event detailsEvent menu > Details
View registrationsEvent menu > Participants
Check in attendeesEvent menu > On-site Check-In, or the GatherHub app > Crew > Scan
Send emailsEvent menu > Blast Emails
Generate certificatesEvent menu > Issue Certificates
View reportsEvent menu > Reports Overview
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