Event-Day Guides

Guide: Pre-registered Attendee

Registering before the day means you only need to show your ticket QR at the door.


Step 1: Open the event page

Use the link the organiser shared. The event page shows the date, venue and organiser.

The event page.

Scroll to Get Your Ticket and tap the ticket you want. Free tickets say Click to register. Paid tickets say Login to Register if you're not signed in.

Get Your Ticket.

Step 2: Fill in your details

Enter your name, email and phone, plus any questions the organiser added. If the event has a privacy notice, tick the consent box. Then tap Complete Registration.

Register for Event.
  • Free ticket on a quick-registration event: no account needed.
  • Paid ticket: you sign in first, so your ticket is saved to your account.

Step 3: Pay (paid tickets only)

On Complete your order, choose a payment channel and tap Pay RM ….

Payment channelWhat happens
FPX Online BankingPay from your bank. Confirmed straight away
DuitNow QRScan with your banking app. Confirmed straight away
Bank TransferSubmit Order (Pending Approval). The organiser confirms it once the money arrives
Complete your order. The channels you see depend on the organiser's setup.

If you leave without paying, your spot isn't confirmed. We send you a reminder email so you can pick up where you left off.

Signed in and choosing a free ticket? You land on the same page with Confirm Free Registration instead.


Step 4: Get your ticket

Once paid (or registered), the page shows You're registered! with your ticket QR, the ticket number and Download ticket (PDF). The same ticket arrives by email.

Your ticket, also sent by email.

Signed in? Your ticket is also under the Ticket tab of the app at my.gatherhub.app/me. Open it once before the day: it then opens offline too.

My Ticket in the app.

Step 5: Show the QR at the entrance

Turn your screen brightness up and show the QR to the crew. They scan it and you're checked in.

Lost your ticket email?

On the event page, choose Email my ticket again. It is only sent to the email you registered with.

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Crew