Reports
Reports Overview
The event report tells you how your event went at a glance: who registered, who came, when they arrived and who won People's Choice. Share it as a PDF or download the raw rows in Excel.
Opening the Report
Open your event and go to Wrap → Reports Overview.
Plan feature
Reports need the Advanced reporting feature on your organisation's plan. Without it, the Reports pages are not shown. In Simple sidebar mode, the other report pages (Registration, Attendance, Financial) are under More tools.
What's on the Page
| Section | Shows |
|---|---|
| Report period | Whole event (from registration opening to the end of the event), Event day, or Custom… dates |
| Summary line | One sentence, for example "32 registered, RM 47.50 net. 84% turned up." |
| Figures | Registered, Attended, Did not attend, Approved (only with an approval step), Booth votes, Net revenue (paid events only) |
| When people arrived | Check-ins per hour in the event's time zone, with a tab per day for multi-day events. Also on the day adds kit collected and engagement counts when you used them |
| People's Choice | Winners by category and the overall top 5, when Vote was used. See Vote Results |
| By ticket type | Only when the event has more than one ticket type |
| Participant journey | Applied → Approved → Attended → Feedback, with an approval step or a survey |
| Feedback | NPS and responses, when you ran a survey |
| Downloads | The PDF reports and the Excel exports |
The report counts people, not orders. Attended means unique people checked in, so a second scan of the same ticket doesn't count twice.
Some orders need a look
If the event has duplicate or unpaid orders, or paid orders with no ticket, a notice links to Review orders. The report figures count people, so they are not affected. This notice never appears in the PDF.
PDF Reports
Click PDF report at the top of the page.
| Option | Choices |
|---|---|
| Report | Event Summary: a short report for management or sponsors (about 2 pages). Full Report: every table, for your records |
| Orientation | Landscape or Portrait |
| Include check-in photos (up to 24) | Off by default. The PDF will then contain attendee faces, so share it carefully |
Click Preview or Download, or fill in Recipients (up to 10) and an optional message and click Send report.
The Full Report only includes sections the event used: registration, attendance, orders and payments, People's Choice, sessions and activities, feedback, certificates, and kit, engagement and operations. Its contents page lists what was left out and why.
Excel Exports
Click Excel exports, or use the Downloads section, for raw rows including custom fields:
| Export | Contains |
|---|---|
| Participants | Everyone registered, with custom fields |
| Attendance | Every check-in with time and method |
| Tickets | Every issued ticket |
| Revenue summary | Gross, fees and net by ticket type. Hidden on free events |
People added by the organiser or registered at the door are labelled Walk-in / added by organiser in reports when they are not on one of your ticket types. See Walk-in guide.