Event Management
Managing Your Events
The events dashboard is your central hub for creating, managing, and monitoring all your events.
Events Dashboard
Access your events from the main navigation by clicking Events.
What Events You See
The events dashboard shows all events you're involved with, regardless of organization:
| Relationship | Visibility |
|---|---|
| Events you created | Always visible |
| Events in your organization | Always visible |
| Events you're crew on | Always visible (any organization) |
Each event shows its organization name so you can tell which organization it belongs to.
Filtering Events
| Filter | Description |
|---|---|
| All Events | Events you created, your org's events, and crew events |
| My Events | Only events you created |
| Crew Events | Only events where you're a crew member (not creator) |
| Status | Filter by Draft, Published, etc. |
Search and Filter
Find events quickly using:
- Search - Search by event title
- Status Filter - Draft, Published, Archived
- Date Filter - Filter by event date range
- Sort - Sort by date, title, or registration count
Event Lifecycle
Events progress through several states:
Draft → Published → Check-In Open → Completed → Archived
| State | Description |
|---|---|
| Draft | Event is being configured, not visible to public |
| Published | Event is live and accepting registrations |
| Check-In Open | Event day, check-in is active |
| Completed | Event has ended |
| Archived | Event is hidden from listings, data preserved |
Editing Events
Edit Event Details
- Go to your event dashboard
- Click Settings in the sidebar
- Make your changes
- Click Save
Editing published events
Some changes to published events may affect registered participants. Significant changes (like date or venue) should be communicated to participants.
What Can Be Edited
| Setting | Editable After Publishing |
|---|---|
| Title | Yes |
| Description | Yes |
| Dates | Yes (notify participants) |
| Location | Yes (notify participants) |
| Capacity | Yes |
| Ticket prices | Yes (affects new registrations only) |
| Custom fields | Limited (existing data preserved) |
Cloning Events
Clone an existing event to reuse its configuration for recurring programs.
How to Clone
- Go to the event you want to clone
- Click the Actions menu (three dots)
- Select Clone Event
- Choose what to include:
| Option | Description |
|---|---|
| Event details | Title, description, settings |
| Ticket types | All ticket configurations |
| Custom fields | Registration form fields |
| Sessions | Event sessions (without participants) |
| Activities | Activities within sessions |
| Certificate settings | Certificate template configuration |
- Set the new event dates
- Click Clone
After cloning
The cloned event is created in Draft mode. Review all settings and update the title and dates before publishing.
Clone vs. Templates
- Clone — duplicates an event with its data for a one-off copy
- Event Config Templates — saves event structure as a reusable template for creating multiple events
Clone Use Cases
- Recurring workshops — Clone monthly training sessions
- Annual conferences — Reuse last year's event structure
Archiving Events
Archive completed events to keep your dashboard clean while preserving all data.
How to Archive
- Go to the completed event
- Click Settings
- Scroll to Danger Zone
- Click Archive Event
Archived Event Behavior
- Hidden from main event listings
- All data (participants, certificates, etc.) is preserved
- Can be viewed by filtering for archived events
- Can be unarchived if needed
Event Actions
Quick Actions
From the events list, hover over an event to access quick actions:
| Action | Description |
|---|---|
| View | Open event dashboard |
| Check-In | Go to check-in page |
| Clone | Create a copy of the event |
| Save as Template | Save event config as a reusable template |
| Publish/Unpublish | Toggle event visibility |
| Delete | Remove the event |
Event Dashboard Actions
| Action | Location |
|---|---|
| Publish/Unpublish | Event overview or settings |
| Clone | Actions menu |
| Export data | Reports section |
| Send email | Communication section |
| Archive | Settings > Danger Zone |
| Delete | Settings > Danger Zone |
Event Metrics
The event overview shows key metrics:
| Metric | Description |
|---|---|
| Total Registrations | Number of registered participants |
| Check-In Rate | Percentage of participants checked in |
| Revenue | Total payments collected |
| Capacity | Registration vs. capacity percentage |
Real-Time Updates
During live events, the dashboard updates in real-time:
- Check-in counter
- Session attendance
- Activity participation
Bulk Operations
Perform actions on multiple events:
- Select events using checkboxes
- Click the bulk action menu
- Choose an action:
- Archive selected
- Export selected
- Delete selected (with confirmation)
Event Permissions
Who can manage events:
| Role | Create | Edit | Delete | Clone |
|---|---|---|---|---|
| Organization Admin | Yes | All events | All events | All events |
| Organization Member | Yes | Own events | Own events | Own events |
| Event Crew | No | Based on permissions | No | No |
See Crew Permissions for crew-level access control.
Best Practices
Before the Event
- Publish event at least 2-4 weeks before the date
- Set up all ticket types and pricing
- Configure registration form with required fields
- Test the registration flow yourself
- Set up payment methods (for paid events)
- Prepare certificate template
During the Event
- Monitor check-in from the dashboard
- Have backup check-in methods ready
- Keep track of attendance by session
After the Event
- Generate certificates for qualifying participants
- Export attendance and participant data
- Send follow-up communication
- Review event analytics
- Archive the event
Next Steps
- Configure event settings in detail
- Set up sessions and activities
- Save event as a template for reuse
- Learn about check-in for event day
- Generate certificates post-event