Updating Your Profile

Keep your personal information up to date and manage your account settings in the participant portal.

Accessing Profile Settings

How to Access

1. Log in to participant portal
2. Click your name or avatar
3. Select Profile or Settings

Personal Information

Editable Fields

Updating Information

1. Go to Profile
2. Click Edit
3. Update fields
4. Save changes

Profile Photo

Adding/Changing Photo

1. Go to Profile
2. Click on photo or Change Photo
3. Upload new image
4. Adjust cropping
5. Save

Photo Requirements

Account Security

Password

Change your password:

1. Go to Settings > Security
2. Click Change Password
3. Enter current password
4. Enter new password
5. Confirm and save

Two-Factor Authentication

If available:

1. Go to Security
2. Enable Two-Factor Authentication
3. Scan QR with authenticator app
4. Enter verification code
5. Save backup codes

Notification Preferences

Email Notifications

Control which emails you receive:

Managing Preferences

1. Go to Settings > Notifications
2. Toggle notifications on/off
3. Save preferences

Privacy Settings

Data Visibility

Control what's visible:

Account Actions

Manage Account

Data Export

Download your data:

1. Go to Settings > Privacy
2. Click Download My Data
3. Receive file with your information

Troubleshooting

Can't update profile

1. Check required fields
2. Verify email format
3. Refresh page
4. Contact support

Photo not uploading

1. Check file size
2. Try different format
3. Clear browser cache
4. Try different browser

Password issues

1. Use forgot password
2. Check password requirements
3. Contact support

Best Practices

Keep Information Current

• Update after changes
• Use accurate email
• Keep phone current
• Professional photo

Security

• Strong, unique password
• Enable two-factor if available
• Review security regularly

Next Steps

• View registrations
• Access certificates
• Return to dashboard