Custom Event Fields

Collect additional information from participants beyond the standard registration fields using custom fields.

Understanding Custom Fields

Custom fields allow you to gather specific information needed for your event. Examples:

Dietary requirements for catering
T-shirt sizes for merchandise
Professional certifications
Company information
Emergency contact details

Field Types

Text Fields

Type	Description	Example Use
Short Text	Single line input	Job title, company name
Long Text	Multi-line textarea	Special requests, bio
Email	Email input with validation	Alternative contact email
Phone	Phone number input	Emergency contact
URL	Web address input	LinkedIn profile, portfolio

Selection Fields

Type	Description	Example Use
Dropdown	Single selection from list	Country, department
Radio Buttons	Single selection, all visible	Gender, experience level
Checkboxes	Multiple selections	Interests, dietary restrictions

Other Fields

Type	Description	Example Use
Number	Numeric input	Years of experience
Date	Date picker	Date of birth
File Upload	Document/image upload	Resume, photo

Creating Custom Fields

Add a Custom Field

Go to your event dashboard
Click Registration in the sidebar
Click Custom Fields
Click Add Field

Field Configuration

Setting	Description
Label	Field name shown to participants
Field Type	Type of input (text, dropdown, etc.)
Required	Whether the field must be filled
Placeholder	Example text shown in empty field
Help Text	Additional instructions for participants
Options	For dropdown/radio/checkbox fields

Example: Dietary Requirements

Setting	Value
Label	Dietary Requirements
Field Type	Checkboxes
Required	No
Options	Vegetarian, Vegan, Halal, Gluten-free, No restrictions
Help Text	Select all that apply

Field Levels

Order-Level Fields

Collected once per registration order. Use for:

Billing information
Invoice requirements
Group registration contact

Ticket-Level Fields

Collected for each ticket/participant. Use for:

Individual dietary needs
T-shirt sizes
Personal information

When to use each level

Use order-level for information about the person paying. Use ticket-level for information about each attendee.

Field Validation

Built-in Validation

Validation	Description
Required	Field must have a value
Email format	Must be valid email address
Phone format	Must be valid phone number
URL format	Must be valid web address
Number range	Must be within min/max values
Character limit	Maximum text length

Custom Validation

Set validation rules for specific requirements:

Rule	Example
Minimum length	At least 10 characters for feedback
Maximum length	500 characters for bio
Pattern	Specific format requirements

Conditional Fields

Show or hide fields based on previous answers.

Example: Conditional T-Shirt Field

If ticket type = "VIP Package"
  Then show "T-Shirt Size" field
Else
  Hide "T-Shirt Size" field

Setting Up Conditional Logic

Create the conditional field
Click Add Condition
Select the trigger field
Set the condition (equals, contains, etc.)
Choose show/hide behavior

Managing Custom Fields

Edit Fields

Go to Registration > Custom Fields
Click on the field to edit
Modify settings and save

Editing published fields

Editing fields after registration has started may affect data consistency. Avoid changing field types or removing options.

Reorder Fields

Drag and drop fields to change their order in the registration form.

Delete Fields

Deleting a field removes it from the form. Existing data for that field is preserved in participant records.

Viewing Custom Field Data

In Participant List

Go to Participants
Custom field data appears in participant details
Click on a participant to see all their responses

In Exports

Custom field data is included in participant exports:

Go to Reports > Export Data
Select Participants
Choose which fields to include
Export to CSV or Excel

Best Practices

Field Design

Keep labels clear and concise
Use help text for complex questions
Group related fields together
Mark truly required fields only

Data Collection

Only collect information you need
Explain why you're asking for sensitive data
Consider privacy implications
Be mindful of data protection regulations

Form Length

Keep registration forms short when possible
Too many fields can reduce completion rates
Use conditional fields to hide irrelevant questions

Common Custom Fields

Corporate Events

Field	Type	Level
Company Name	Short Text	Order
Job Title	Short Text	Ticket
Department	Dropdown	Ticket
Employee ID	Short Text	Ticket

Training Programs

Field	Type	Level
Experience Level	Radio	Ticket
Certification Number	Short Text	Ticket
Learning Objectives	Long Text	Ticket
Special Requirements	Long Text	Order

Conferences

Field	Type	Level
Dietary Requirements	Checkboxes	Ticket
T-Shirt Size	Dropdown	Ticket
LinkedIn Profile	URL	Ticket
Networking Interests	Checkboxes	Ticket

Community Events

Field	Type	Level
How did you hear about us?	Dropdown	Order
Emergency Contact Name	Short Text	Ticket
Emergency Contact Phone	Phone	Ticket
Photo Consent	Radio	Ticket

Exporting Field Data

Standard Export

All custom field data is included in participant exports with columns matching field labels.