Ticketing
Pricing Strategies
Use strategic pricing to maximize registrations and revenue. GatherHub supports multiple pricing models to suit different event types.
Pricing Models
Fixed Pricing
Single price throughout the sales period.
Best for:
- Simple events
- Workshops with consistent value
- Events with short sales windows
Early Bird Pricing
Lower prices for early registrations that increase over time.
Best for:
- Building early momentum
- Rewarding committed attendees
- Cash flow management
Tiered Pricing
Different prices for different participant categories.
Best for:
- Professional conferences
- Educational events
- Community-inclusive events
Early Bird Pricing
Setting Up Early Bird
Create multiple ticket types with different sales windows:
Phase 1: Super Early Bird
| Setting | Value |
|---|---|
| Name | Super Early Bird |
| Price | RM 99 |
| Sales Start | Immediately |
| Sales End | 8 weeks before event |
| Quantity | 50 |
Phase 2: Early Bird
| Setting | Value |
|---|---|
| Name | Early Bird |
| Price | RM 149 |
| Sales Start | 8 weeks before event |
| Sales End | 4 weeks before event |
| Quantity | 100 |
Phase 3: Standard
| Setting | Value |
|---|---|
| Name | Standard |
| Price | RM 199 |
| Sales Start | 4 weeks before event |
| Sales End | Event start |
| Quantity | 150 |
Communicating urgency
Display remaining early bird tickets and countdown timers on your event page to create urgency.
Early Bird Best Practices
- Set meaningful price differences (20-30% savings)
- Limit early bird quantities to create scarcity
- Announce price increases in advance
- Send reminder emails before deadlines
Tiered Pricing
Category-Based Tiers
Create different prices for participant types:
| Category | Price | Verification |
|---|---|---|
| Professional | RM 300 | None required |
| Government | RM 250 | Agency email verification |
| Student | RM 150 | Student ID upload |
| Senior (60+) | RM 150 | IC verification |
Access-Based Tiers
Price based on what's included:
| Tier | Price | Includes |
|---|---|---|
| Basic | RM 100 | Main sessions only |
| Standard | RM 200 | All sessions + materials |
| Premium | RM 350 | All sessions + materials + certificate |
| VIP | RM 500 | Everything + meet & greet + preferred seating |
Setting Up Tiered Tickets
- Create separate ticket types for each tier
- Clearly describe what each tier includes
- Consider requiring verification for discounted tiers
Group Pricing
Group Discounts
Encourage organizations to send multiple attendees:
| Group Size | Price per Person | Savings |
|---|---|---|
| 1-2 | RM 200 | - |
| 3-5 | RM 180 | 10% |
| 6-10 | RM 160 | 20% |
| 10+ | RM 140 | 30% |
Implementing Group Pricing
Option 1: Separate Ticket Types
Create ticket types for each group tier:
- "Individual Registration" - RM 200
- "Small Group (3-5)" - RM 180 each
- "Large Group (6+)" - RM 160 each
Option 2: Discount Codes
Create discount codes for group organizers:
- GROUP5 - 10% off for 5+ tickets
- GROUP10 - 20% off for 10+ tickets
See Discount Codes for setup.
Free Events
When to Use Free Pricing
- Community outreach events
- Product launches
- Networking events
- Internal company events
Managing Free Event Registrations
No-show rates
Free events typically have 30-50% no-show rates. Overbook accordingly or use waitlists.
Strategies to reduce no-shows:
- Require confirmation - Send reminder emails with confirmation requests
- Waitlist management - Fill cancelled spots with waitlisted participants
- Nominal fee - Consider a small fee (RM 10) that's refunded on attendance
- Deposit system - Collect deposit, refund after check-in
Dynamic Pricing
Last-Minute Pricing
Adjust prices close to the event:
Option 1: Increase for scarcity
- Raise prices as event approaches
- Creates urgency to register early
Option 2: Discount to fill seats
- Lower prices to fill remaining capacity
- Better to have attendees than empty seats
Implementing Dynamic Pricing
- Monitor registration pace
- Create new ticket types with adjusted prices
- Hide old ticket types
- Communicate price changes
Pricing Psychology
Price Anchoring
Show the highest-priced option first to make other options seem more affordable.
Display order:
- VIP - RM 500 (anchor)
- Premium - RM 350
- Standard - RM 200 (most popular)
- Basic - RM 100
Charm Pricing
Use prices ending in 9 or 7:
- RM 199 instead of RM 200
- RM 97 instead of RM 100
Value Comparison
Show what's included at each price point:
| Feature | Basic | Standard | Premium |
|---|---|---|---|
| Main sessions | Yes | Yes | Yes |
| Workshop access | No | Yes | Yes |
| Materials | No | Yes | Yes |
| Certificate | No | No | Yes |
| Networking dinner | No | No | Yes |
| Price | RM 100 | RM 200 | RM 350 |
Revenue Optimization
Calculate Break-Even
Break-even = Fixed Costs / (Price - Variable Cost per Attendee)
Example:
- Venue cost: RM 5,000
- F&B per person: RM 50
- Ticket price: RM 200
- Variable cost: RM 50
- Break-even: 5,000 / (200 - 50) = 34 attendees
Maximize Revenue
| Strategy | When to Use |
|---|---|
| Higher price, lower volume | Premium/exclusive events |
| Lower price, higher volume | Community building |
| Mixed tiers | Capture different market segments |
Pricing Examples
Corporate Training (1 day)
| Tier | Price | Target |
|---|---|---|
| Individual | RM 500 | Self-funded professionals |
| Corporate | RM 450 | Company-sponsored |
| Group (5+) | RM 400 | Multiple from same company |
Tech Conference (2 days)
| Phase | Dates | Price |
|---|---|---|
| Super Early Bird | 3 months out | RM 199 |
| Early Bird | 2 months out | RM 299 |
| Regular | 1 month out | RM 399 |
| Door | Event day | RM 499 |
Community Workshop (half day)
| Category | Price |
|---|---|
| General Public | RM 50 |
| Students | RM 25 |
| Members | Free |
Monitoring and Adjusting
Track Key Metrics
| Metric | What It Tells You |
|---|---|
| Registration pace | Is pricing working? |
| Tier distribution | Which tiers are popular? |
| Discount code usage | Are promotions effective? |
| Abandonment rate | Is price a barrier? |
When to Adjust
- Slow registrations → Consider discounts
- Selling out early → Price may be too low
- Low tier diversity → Adjust tier values
- High discount usage → Evaluate base pricing
Next Steps
- Create discount codes for promotions
- Set up payment methods to collect payments
- Configure waitlists for sold-out events